Dominique Sanfacon, LL.B., CIP, CRM

Cyber Risks: A Business Issue That Can’t Be Ignored

Do you believe your business is unlikely to be exposed to cyber risks? Think again.  

Sensitive data, digital systems, third-party vendors: a single cyberattack can disrupt your operations, cause significant financial losses, and lead to serious legal and reputational consequences.  

Yet cyber risk remains underestimated and underinsured, even though it is now one of the most frequent, sophisticated, and costly business risks organizations face.  

Cyber Risks: The Question Is No Longer “If,” But “When” 

 

No business is immune.  

Cybercriminals no longer target only large organizations. They are primarily looking for opportunities, whether through a security vulnerability, a fraudulent email, or a simple human error.  

Today, cloud platforms, digital data, and online transactions are part of everyday business operations, creating more entry points for cybercriminals.  
 

Cyber Risks by the Numbers 

  • $295,000: Average cost of a cyber-related insurance claim. According to the Insurance Institute. 
  • Businesses are 67% more likely to experience a cyberattack than a theft. According to InfoSecurity Magazine.  
  • 24 days of business interruption on average following a ransomware attack. According to QBE. 
  • Employees of small businesses experience 350% more social engineering attacks than those at larger organizations. According to StrongDM.  

The Most Common Types of Cyberattacks 

 

Social Engineering 

Social engineering relies more on human manipulation than on technology. Cybercriminals exploit trust, urgency, or fear to persuade someone to take an action that compromises an organization’s security.  

Ransomware 

Ransomware allows criminals to encrypt an organization’s data and demand a ransom in exchange for restoring access.  

Phishing 

Fraudulent emails, text messages, or other communications imitate legitimate organizations in an attempt to obtain passwords, financial information, or confidential access credentials.  

Financial Fraud 

Fraudsters may impersonate a supplier, executive, or business partner to divert payments or obtain sensitive information.  

Data Theft 

Personal, financial, and strategic information is a prime target for cybercriminals. Once obtained, this data may be resold or used for malicious purposes.  

The Weakest Link: People 

Even the best technological infrastructure cannot completely eliminate human error.  
 

One click on a fraudulent email. One compromised password. One invoice paid to the wrong recipient. A major incident can occur in a matter of seconds.  

The Real Consequences of a Cyberattack
 

A cyberattack can result in significant financial losses, disrupt operations for days, damage an organization’s reputation, and create legal obligations when sensitive information is involved.  

Cybersecurity Reduces Risk, but Cyber Insurance Helps Manage the Incident
 

Certain measures can significantly reduce risk, including employee awareness training, multi-factor authentication, regular software updates, timely security patching, controlled access based on responsibilities, and the implementation of an incident response plan. 

Despite these precautions, there is no such thing as zero risk. Even the most well-protected businesses can become victims of a cyberattack. That is why cyber insurance is an essential complement to a comprehensive risk management strategy. 

When an incident occurs, cyber insurance may help cover:  

  • Forensic investigations; 
  • Data restoration; 
  • Legal expenses; 
  • Crisis management costs; 
  • Loss of income caused by business interruption; 
  • Liability associated with a data breach; 
  • Certain expenses related to extortion or ransomware attacks.  

Every business faces a different level of risk. Contact your broker to discuss your situation and determine whether your coverage meets your needs. 

Frequently Asked Questions About Cyber Risks 

 

My business already backs up its data. Is that enough? 

No. Backups are an essential safeguard, but they must be tested regularly and incorporated into a broader risk management strategy.  

What is the biggest threat today? 

Social engineering attacks remain among the most concerning threats because they target people rather than computer systems.  

Does cyber insurance replace cybersecurity measures? 

No. Cybersecurity and cyber insurance are complementary. The first aims to reduce risk, while the second helps a business limit the financial and operational consequences of an incident when one occurs despite the safeguards in place. 

 

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Dominique Sanfacon, LL.B., CIP, CRM Claims VP and Associate Partner
Claims Adjuster
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